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Knowledge Center

Ann Willemssen

Putting the “Drive” in “Data-Driven”

While Harvard Business Review’s latest article “Companies are Failing in Their Efforts to Become Data-Driven” focuses on investments in big data and artificial intelligence made by large corporations, we see the same issues at play…
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Strategies for Being Strategic

We were excited to see Graham Kenney’s Harvard Business Review article “Six Steps to Making Your Strategic Planning Strategic.” He hits on one of the common issues we see clients struggle with in their strategic…
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Early Adopters and Journey Mapping: A Guide to the User Experience

Early adopters can teach us a lot about the usability of a new technology system. We can collect detailed feedback on user experience (UX) by utilizing Design Thinking techniques — in particular Journey Mapping —…
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Stuck in the 80s

Although I have over 25 years of for-profit corporate America experience, I am not one to think that we should leverage everything from the business field to the education field. However, I do think there…
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