Shannon is a results-driven, seasoned professional with over 20 years of experience in process improvement, risk management, project management, and problem-solving. She delivers success through gaining alignment with organizational strategy, increasing operational efficiency and mitigating financial risks.  

As Director of Organization Performance at UPD, Shannon evaluates the financial landscape of the company with the purpose of providing predictive analyses needed to help fellow UPD leaders better understand what’s driving performance and make real time decisions that advance our short- and long-term business goals. She also manages internal productivity, processes and performance management.

Prior to working with UPD, Shannon was an Assistant Director of Project Management for OneMain Financial where she managed a staff of project managers and analysts. After business school, she joined Citigroup and held several positions including commercial cards business development in both the public and corporate sectors.

She holds an MBA from Babson College and a BS degree in Mechanical Engineering from University of Maryland Baltimore County. In addition, she is a certified scrum master (CSM) and certified product owner (CSPO).