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Continuous Improvement

(Re)Open Arms*: Planning for Back to School in Tulsa during COVID

*We know that hugging won’t be allowed during the pandemic, don’t worry! Thanks to generous philanthropic support, a team of UPD consultants has spent the past two months supporting the reopening planning team at Tulsa...
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Nowhere to turn(around)

I was invited to moderate a panel of turnaround experts at the Yale School of Management’s Education Leadership Conference  on April 4th, and in prepping for the event I tried to think about what hasn’t been…
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Putting the “Drive” in “Data-Driven”

While Harvard Business Review’s latest article “Companies are Failing in Their Efforts to Become Data-Driven” focuses on investments in big data and artificial intelligence made by large corporations, we see the same issues at play…
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