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UPD’s Theory of Performance Management

Performance Management seems to be one of the new buzz words in the market place.  A lot of this has been driven by the US Department of Education leveraging “Performance Management” as a means for…
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CitiStat and Law and Order

Did you know that the Law and Order guy, Sam Waterson, did a video on CitiStat?  Check out this video with real shots of meetings and interviews with the originators, then Mayor Martin O’ Malley,…
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